CallPilot.TMRelease 2.0Voice Mail User Guide
10Assigning a custom operatorYou can offer your callers the option of leaving a message or speaking to one of your assistants or colleagues. In your g
11Playing your messagesCallPilot lets you know when you have new messages. Your telephone may have a message waiting light, or you may hear a special
12Changing message speedYou can change the speed of a message while playing it. For example, if your caller spoke very fast, you can slow down the mes
13Calling the senderYou can place a call to the sender of a message, if CallPilot can address the sender.To call the sender1 After listening to a mess
14Forwarding a messageYou can forward a message to another mailbox, to a distribution list, or to a telephone number. You can also record an introduct
15Composing a messageTo compose a message, you address it first, then record your message and send it. You can address a message to one or more people
16Addressing a messageYou can address your messages to local mailboxes and distribution lists. For therequired prefixes, press * for Help when address
17Addressing by nameYou can enter an address by spelling a person’s name on your telephone keypad instead of entering a number. You can use name addre
18Adding message optionsWhen you create a message, you can indicate that you want it handled in a special way. The message options are Urgent, Economy
19Adding message attachmentsTo add an attachment to a message You can attach one or more voice messages currently in your mailbox to your messagebefor
2ContentsWelcome to CallPilot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Working with CallPilot . . . . . . .
20Express messagingExpress messaging is a fast way to send a message to another mailbox without logging in to your own mailbox to compose and send the
21Distribution listsA distribution list saves you time when you send messages to the same group of addresses. You can create up to 99 personal distrib
22Remote NotificationCallPilot can notify you of new messages at a remote telephone or pager. Instead of calling in to your mailbox to retrieve your m
23Remote Notification (continued)Working in Remote Notification setup There are four main settings in Remote Notification: telephone or pager number,
24Remote Notification (continued)You can set one number at which you will be notified of new messages on all the days and times you specify. The remot
25Remote Notification (continued)To change your notification days (continued)1 In Remote Notification setup change, press 5 when prompted for notifica
26When you are the callerWhen you are calling another person’s CallPilot mailbox, you can use many of the messaging commands described in this guide.
27Your CallPilot numbersVoice Mail access number: 434-984-7099 or X-7099Express Messaging number: X-6000Name Dialing/Name Addressing prefix: 11
28Document informationCallPilot Multimedia Messaging User GuideCopyright © 2002 Nortel Networks, All Rights ReservedInformation is subject to change w
3 Welcome to CallPilotCallPilot from Nortel Networks is an advanced business communications system that offers exceptional flexibility for managing yo
4Working with CallPilotHow to use this guideThis guide explains in detail how to work with CallPilot from the keypad of your touchtone telephone. If y
CallPilot keypad commands Message Options Login Message List Commands1 Urgent On/Off 2 3 Economy On/Off 4 Private On/Off 5 Acknowl- edge On/Off 6
6Using standard commandsCallPilot has many standard commands that are common to all features, so you don’t need a main menu. For example, Play is alwa
7Logging in to your mailboxTo log in to your CallPilot mailbox, you need the CallPilot multimedia messaging access number, and your own mailbox number
8Changing your passwordWhen you log in for the first time, you must change your password from the one you were first assigned. After that, you can cha
9Recording greetingsYou can record external, internal, and temporary greetings. Callers from outside your organization hear your external greeting, ca
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