Nortel Networks P0887496 Bedienungsanleitung PDF herunterladen (Seite 3)

P0887496 01 Norstar PC Console 1.1 User Guide

Table of contents

Chapter 1 Introduction to Norstar PC Console 1

About this guide 1

Conventions 2

Naming of window components 2

Using the keyboard to navigate around Norstar PC Console 2

Processing a call with right-click mouse capability 3

References 4

Chapter 2 Understanding Norstar PC Console 5

Server program 5

Attendant program 5

Reports program 6

Norstar PC Console features 6

Easy to use, time saving Graphical User Interface (GUI) 6

Advanced software capabilities 6

Attractiveness of PC compatibility 7

Attendant types 7

Chapter 3 Getting started 9

Starting the Server program 9

Shutting down the Server program 10

Starting the Attendant program 10

Minimizing and maximizing the Attendant main window 11

Shutting down the Attendant program 11

Checking that the Server and Attendant programs are running 11

Initializing and configuring the Attendant program 12

Starting the Attendant program for the first time 12

Types of attendant setups 13

Setting up other attendant features 17

Chapter 4 Working with the Attendant main window 21

Components of the Attendant main window 21

Title bar 22

Menu bar 22

Toolbar 22

Loop buttons 22

Caller Information group box 22

Call processing area 22

Directory group box 23

Status Bar 23

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Nortel Networks P0887496 Bedienungsanleitung Seite 3