Nortel Networks P0887496 Bedienungsanleitung PDF herunterladen (Seite 87)

P0887496 01 Norstar PC Console 1.1 User Guide

Glossary

Assistant attendant

The assistant attendant is the telephone attendant who provides call coverage for specific

employee(s).

Backup attendant

The Backup attendant receives calls when the main attendant is not available. The main

attendant uses the

Out

button on the Attendant main window to direct calls to the backup

attendant.

BLF

This is one of the

Directory

list tab views. It displays only the phone status and extensions of

the employees.

Call Forward

Caller ID

Caller ID is also known as CLID or Calling Line Identification and is provided by your telephone

company. When Caller ID is in place, the caller name and number are displayed on incoming

calls.

Central Office

CTA - Computer Telephony Adapter

A CTA is the hardware device used to connect a PC to the Norstar ICS, and includes the CTA

100, an external device, and the CTA 150i which is installed in a PC hard drive.

Destination extension

The destination extension is the person’s extension to which a caller (or attendant) is

attempting to connect.

DND

Do not disturb

DTMF - Dual Tone Multi Frequency

DTMF is the sound emitted when telephone buttons are pressed.

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Nortel Networks P0887496 Bedienungsanleitung Seite 87