
88
Index
Norstar PC Console 1.1 User Guide P0887496 01
R
Record Number box
37
Red Loop button
31
Redirect calls to
15, 16, 17
Release
27
Release button
32
Reports
7, 25
All button
73
calls by customers
69
calls to employees
70
Customer/Employee button
73
Database group box
71
extension directory
70
generating
69
Information group box
71
Select button
73
setting the current database
75
types
69
working with
71
Reports program
6
Reports window
71
Resetting the Full tab view
64
Restore minimized Attendant screen when
17, 18
Restoring Attendant main window
18
Right-click mouse capability
3
Ringing
31
Ringing Assigned Extension
31
S
Save button
38
Screen Transfer
27
Screening calls
49
Search by department
64
Search for an individual
64
Select button
73
Selected extensions box
19
Selected tab
Directory group box
18
Options dialog box
19
Selected tab view
39
Server
17
Server icon
13, 23
Server program
5
checking its running
11
shutting down
10
Shared system
83
Shutting down the Attendant program
11
Shutting down the Server program
10
Stand-alone model
83
Starting the Attendant program
10
State/Province box
37
Status Bar
23, 25
Status box
23
Synchronization icon
13, 23, 38
T
Take button
18
Target box
35
finding an extension and placing it in
43
Target extension
83
Target menu
28
Telephone
managing calls at the employee’s telephone
54
Telephone display buttons
Assist
55
Hold
54
IntAct
55
Join
54
Next
54
Talk
54
VM
54
Telephone status icon
39
telephone status icon
call forward
40
do not disturb
40
off-hook
40
on-hook
40
Tip of the Day
29
Tip of the Day dialog box
12
Title bar
22
Toolbar
22, 25
using
29
Tools
19
Tools menu
25
Transfer menu
26
Transfer Options
17, 19
Transfer Paste
25
Transfer to Target
27
Transfer to VMail
27
Type box
37
Types of attendant setups
13
U
Using the Contacts group box
43
Using the Department box
45
Using the Directory Find box
44
Using the Directory tab views
44
Using the menu bar
24
Using the toolbar
29
Kommentare zu diesen Handbüchern