Nortel Networks P0887496 Bedienungsanleitung PDF herunterladen (Seite 89)

Glossary

P0887496 01 Norstar PC Console 1.1 User Guide

Overflow attendant

The overflow attendant receives incoming calls when there are more than six active calls at the

main attendant’s PC.

Personal Computer

Server program

The Norstar PC Console Server program supports the Attendant program residing in the PC.

Shared system

A shared system is a Norstar PC Console system in which the Norstar ICS is shared by two or

more companies.

Stand-alone model

A stand-alone model is a Norstar PC Console system in which one attendant only manages a

business’s incoming calls. There are no assistant attendants, backup attendants or overflow

attendants in a stand-alone model.

Target extension

A target extension is the extension number to which you are directing a call.

Voice mail or voice messaging.

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Nortel Networks P0887496 Bedienungsanleitung Seite 89